Success Stories: Víclope

Viclope is established as the IT services company of a Spanish industrial group made up of multiple companies that manufacture throughout Spain, some of them with almost 90 years of history.

THE CHALLENGE

Improve the monitoring of your IT infrastructure

The IT infrastructure managed by Viclope is distributed across various locations throughout Spain, including factories and offices. The monitoring platform was based on infrastructure located in one of the central data centers (the one in Madrid), which meant that if a line to one of the 18 factories in Spain went down, monitoring of that factory's infrastructure was lost. Furthermore, the tool Viclope was using had technical limitations.

The new monitoring solution needed to be more advanced, scalable, and secure, and useful given the organization's dispersed infrastructure.

THE SOLUTION

Platform based on Checkmk and Grafana in a distributed configuration

The migration of the monitoring solution to make it more functional was based on the deployment of a platform based on two products:

<p>Checkmk</p>

Checkmk

For monitoring IT assets (with a distributed environment in a Checkmk master and several slaves).

Checkmk is an infrastructure monitoring solution that natively offers a multitude of plug-ins and integrations with standard market technologies, providing monitoring potential and versatility far superior to that of its historical competitors.

There is a free version of Checkmk (which is perfectly useful for most organizations) and a paid version (albeit low-cost) that offers extra features over the free version (better performance, reporting, etc.).

<p>Grafana</p>

Grafana

For the representation of information.

Grafana is currently the most widely used Dashboarding tool by IT departments worldwide.

Just as Checkmk has a free and a paid version; it allows the creation of modern and visually powerful dashboards by configuring almost any data source as a Data Source (being able to unify information from Checkmk and other sources in one dashboard).

HOW CAN WE HELP YOU?

We build so you know how your systems work

Acquiring Checkmk is the first step; configuring it for success is our specialty.

<p>Escalabilidad garantizada</p>

Guaranteed scalability

Scalable monitoring with a distributed architecture.

<p>Análisis de rendimiento</p>

Performance analysis

Application performance analysis.

<p>Acceso a estados en tiempo real</p>

Access to real-time status updates

Access to the status of systems and applications in real time.

<p>Configuraciones personalizadas</p>

Custom configurations

Access to real-time system and application status and configuration of their options through a web interface.

ACTION ROADMAP

How have we at ToBeIT worked for Viclope?

ToBeIT has analyzed the use of the current platform, identifying shortcomings and defining performance measurement standards for critical infrastructure indicators, the necessary tags, and all the information needed to carry out an efficient and non-intrusive deployment.

Subsequently, the different products have been deployed, the necessary configurations have been carried out, and the predefined dashboards have been prepared.

All the work has been developed with a joint Viclope – ToBeIT team that has facilitated the necessary knowledge transfer.

TESTIMONIAL

Víclope IT Department

Infrastructure under control, connected teams: Leading companies like Viclope rely on Tobeit's expertise and Checkmk's power to monitor their most critical assets. Discover how real-time visibility transforms their operations.

Without a doubt, ToBeIT has proven to be a highly specialized, approachable and committed company that helps us evolve the platform with the common goal of improving the services that Viclope provides to all the companies in the group every day.

ToBeIT has provided proactive support for the platform's evolution to maintain its operability and security; likewise, it has been completely flexible with the requests we have made to evolve our dashboards, helping us to anticipate and improve both the operation and the sizing of the teams.

-Víclope IT Department

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